那是HP Support Assistant
大图标：
展开后大致是这样的：
官方说明如下：
The HP Support Assistant enables HP customers to discover, maintain, and troubleshoot issues with their computers. It also enables customers to contact HP in to receive assistance.
自己翻的，完全没润色所以根本没法看的翻译：HPSA允许HP用户（使用它）发现、维护、解决问题。它也允许用户通过联系HP获得支援。
